Booking Terms & Conditions

These Booking Terms & Conditions apply to all reservations made through Riadma, whether for luxury Riads, boutique hotels, desert camps, or partnered accommodations. By submitting a booking request, you agree to these terms in full.

1. Reservation Process

When you submit a booking request through Riadma:

2. Payment Terms

Payment policies may vary between properties, but typically include:

Riadma does not directly process payments unless explicitly stated in an offer.

3. Price Accuracy

We strive to display accurate prices. However, prices may fluctuate based on season, availability, or property adjustments. The final price will be confirmed by the host before payment.

4. Cancellations & Refunds

Each property has its own cancellation policy. Generally:

5. Check-in & Check-out

Standard times apply unless otherwise stated:

6. Property Responsibilities

The host/property is responsible for:

7. Guest Responsibilities

As a guest, you agree to:

8. Liability Disclaimer

Riadma acts as a bridge between travelers and property owners. We do not manage or control individual properties. Therefore, Riadma is not liable for:

9. Special Requests

Requests such as airport transfers, excursions, special meals, or room preferences are passed to the host but are not guaranteed unless confirmed.

10. Data Protection

Personal information submitted during booking is handled in accordance with our Privacy Policy. Only essential information is shared with the host to process your booking.

11. Changes to These Terms

Riadma reserves the right to update these booking terms at any time. Continued use of our services implies acceptance of any revised terms.

12. Contact Us

If you have questions regarding these booking terms, contact us:

Email: support@riadma.com